Your personal data belongs to you. This Privacy Policy explains exactly what information Kriya Kriya collects, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden surprises.
Six things we do every day to make sure your personal information stays safe and is used only for the right reasons.
All personal data stored on Kriya Kriya servers is encrypted at rest using AES-256 encryption. Your account details, payment information, and identity documents are never stored in plain text.
Kriya Kriya does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.
All data transmitted between your device and Kriya Kriya is protected by TLS 1.3 encryption. This applies to every page on the platform — not just login and payment pages.
You can request access to your personal data, ask for corrections, or request deletion at any time by contacting our support team. We respond to all data requests within 30 days.
We don't hold onto your data indefinitely. Kriya Kriya has clear data retention schedules — account data is kept for as long as your account is active plus a defined period after closure for legal compliance.
We only collect the data we actually need. If a piece of information isn't necessary to operate your account, process your transactions, or comply with legal requirements, we don't ask for it.
Kriya Kriya ("we", "us", "our") is committed to protecting the privacy of every member who uses our platform. This Privacy Policy describes how Kriya Kriya collects, uses, stores, and protects personal data in connection with the services available at kriya-kriya.app, including the website, mobile application, and all associated gaming services.
This policy applies to all current and former members of Kriya Kriya, as well as to visitors who browse the platform without registering. By using the Kriya Kriya platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.
This Privacy Policy should be read alongside our Terms and Conditions, which are available at /terms-conditions. If you have any questions about how your data is handled, please contact us at [email protected] before using the platform.
This Privacy Policy was last updated on 1 January 2025. We recommend reviewing it periodically. Continued use of Kriya Kriya after any updates are published constitutes your acceptance of the revised policy.
Kriya Kriya collects only the personal data that is necessary to provide our services, comply with legal obligations, and protect the integrity of the platform. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, KYC verification |
| Contact Data | Email address, phone number | Account communication, support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration, bet history | Service improvement, responsible gaming monitoring |
| KYC Documents | Passport, national ID card, proof of address | Identity verification, regulatory compliance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided explicit consent.
Kriya Kriya collects personal data through the following channels:
Kriya Kriya uses your personal data for the following purposes. For each purpose, we rely on a specific legal basis to justify the processing:
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting our support team. Opting out of marketing will not affect your ability to use the platform.
Kriya Kriya uses cookies and similar technologies to make the platform work properly, to remember your preferences, and to understand how members use the platform so we can keep improving it.
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the platform and may prevent you from logging in or completing transactions.
Kriya Kriya takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:
Despite these measures, no system is completely immune to security risks. If you suspect that your Kriya Kriya account has been compromised, contact our support team immediately so we can take action to protect your account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, Kriya Kriya will notify affected members without undue delay and will take all necessary steps to mitigate the impact.
Kriya Kriya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Transaction records | 7 years from the date of the transaction |
| KYC documents | 5 years after account closure |
| Support communications | 3 years from the date of the last interaction |
| Technical and usage logs | 13 months on a rolling basis |
| Marketing preferences | Until you withdraw consent or close your account |
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a Kriya Kriya member, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of all personal data we hold about you.
Ask us to correct any inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Kriya Kriya does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults. If we discover that a member is under 18, their account will be closed immediately, all data will be deleted, and any deposits will be returned to the original payment method.
If you believe that a minor has registered on Kriya Kriya, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Some of the third-party service providers we work with — including cloud hosting providers and KYC verification services — may process your data in countries outside Bangladesh. Where this occurs, Kriya Kriya ensures that appropriate safeguards are in place to protect your data to the same standard as required under this Privacy Policy.
These safeguards include contractual clauses that require the recipient to protect your data, and we only work with providers who can demonstrate adequate data protection standards. If you would like more information about the specific safeguards in place for any international transfer, contact us at [email protected].
Kriya Kriya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, we will notify you by email or via an in-platform notification before the changes take effect. Your continued use of Kriya Kriya after the updated policy has been published constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Kriya Kriya handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.
For questions about responsible gaming tools and self-exclusion, visit /responsible-gaming. For the full terms governing your use of the platform, see our Terms and Conditions.
We aim to respond to all privacy-related requests within 30 days. For complex requests, we may need up to 60 days — we will let you know if this is the case within the initial 30-day window.
Now you know exactly how we handle your data. Register your free account today and enjoy a platform built on transparency, security, and fair play — designed for Bangladesh players.